At Associazione "Strada Europea della Ceramica", we are committed to ensuring that our website and all digital services are accessible to everyone, including people with disabilities. This document describes our accessibility practices, the standards we follow, and how you can provide feedback.

Associazione "Strada Europea della Ceramica" takes the following measures to ensure accessibility:

• Accessibility is part of our mission statement.
• Accessibility is part of our internal policies.
• Accessibility is integrated into our procurement practices.
• Continual accessibility training is provided for employees.
• Clear accessibility targets and responsibilities exist within the organisation.
• Formal accessibility quality assurance methods exist within the organisation.

Conformance status

The Web Content Accessibility Guidelines (WCAG) is a set of standards that must be adhered to in order to ensure accessibility for people with disabilities. There are 3 defined levels of conformance: A, AA and AAA.

The European Route of Ceramics is partially conformant with WCAG 2.0 AA. This means that there are some parts of the content that do not conform to the accessibility standard.

Feedback process

We welcome your feedback on the accessibility of The European Route of Ceramics Please contact us via one of the following methods:

Phone: [phone number]
E-mail: info@europeanrouteofceramics.eu
Visitor Address: Piazza del Popolo 31
Postal Address: 48018, Faenza (RA)

We aim to respond to feedback within 2 business days.

Formal complaints

If you haven’t receive a timely or adequate response to the accessibility issue. Please raise a formal complaint to the given enforcement team: